Which of the Following Is a Key Performance Indicator of the Internal

question 89

Multiple Choice

Which of the following is a key performance indicator of the internal business perspective in a balanced scorecard?

• A)hours of employee training
• B)number of warranty claims
• C)percentage of market share
• D)return on investment

Compute the rate of return on common stockholders' equity.

Understand the difference between net income and comprehensive income.

Identify and correct errors in previously issued financial statements.

Recognize the legal and procedural aspects of declaring dividends.

---

Definitions:

Acid-Test Ratio

A financial metric that measures a company's ability to pay off its current liabilities with its quick assets, excluding inventory.

Company

A corporate body set up by a team of people aimed at operating and handling a business operation, which might be focused on commerce or industry.

Working Capital

The difference between a company's current assets and current liabilities, indicating the available capital for day-to-day operations.

Company

A legal entity formed by a group of individuals to engage in and operate a business—commercial or industrial—enterprise.