The Potential Benefits Lost by Taking a Specific Action When

question 182

Multiple Choice

The potential benefits lost by taking a specific action when two or more alternative choices are available is known as a(n) :

• A) Out-of-pocket cost.
• B) Sunk cost.
• C) Alternative cost.
• D) Opportunity cost.
• E) Differential cost.

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Definitions:

Rephrasing

The act of expressing an idea or concept in different words or a new manner, often to clarify meaning or enhance understanding.

Sales Call

A communication, often by telephone or in person, initiated by a salesperson to engage a potential customer.

Approach

The method or strategy used to initiate contact or interaction, particularly in a sales context, with the goal of building a relationship or making a sale.

Rephrasing Question

A question in which the salesperson rephrases what the prospect has said in order to clarify meaning and determine the prospect’s needs.