A Management Concept Based on an Understanding of the Changing

question 151

Multiple Choice

A management concept based on an understanding of the changing wants and needs of customers, and which leads to flexible product designs and production processes, is called:

• A) Customer orientation.
• B) Just-in-time.
• C) Total quality management.
• D) Continuous improvement.
• E) Theory of constraints.

---

Definitions:

Discrimination

The unjust or prejudicial treatment of different categories of people, especially on the grounds of race, age, or sex.

Motorcycle Accident

A collision or crash involving one or more motorcycles, often resulting in injury or damage.

Fear

An unpleasant emotional response to perceived or real imminent threat or danger.

Generalization

The process of responding similarly to different but related stimuli, often used to explain behaviors in both human and animal learning.