Waddock and Bodwell Developed the Total Responsibility Management Concept Based

question 38

Multiple Choice

Waddock and Bodwell developed the Total Responsibility Management concept based on Deming's TQM. Which of the following is not one of the elements?

• A) Inspiration process
• B) Integration process
• C) Involvement process
• D) Innovation and improvement process

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Definitions:

Stereotyping

Putting similar people or events into a single category, even though significant differences exist.

Stereotyping

The act of assigning a set of characteristics to all members of a group, disregarding individual differences.

Low-context Cultures

Societies or groups where communication is explicit, direct, and relies less on situational context or non-verbal cues to convey meaning.

Verbal Communications

The process of conveying messages and information through spoken words.