A Performance Measure Is Measurable If It

question 104

Multiple Choice

A performance measure is measurable if it

• A)Measures only one activity.
• B)Relates clearly and directly to the process it measures.
• C)Relates to a corporate strategic objective.
• D)Is complete and accurate.

---

Definitions:

Sublimation

A defense mechanism in which socially unacceptable impulses are transformed into socially acceptable actions or behaviors.

Displacement

A defense mechanism where an individual shifts negative feelings from the original source of distress to a less threatening person or object.

Regression

A defense mechanism leading an individual to revert to a less mature state of mental development in response to stress or conflict.

Repression

A defense mechanism where distressing thoughts, memories, or impulses are excluded from conscious awareness.