Which of the Following Strategies Relate to the Customer Perspective

question 133

Multiple Choice

Which of the following strategies relate to the customer perspective?

• A)Manage customer relationships and develop reputation for quick turnaround
• B)Retain and grow customer base and develop reputation for quick turnaround
• C)Manage customer relationships and retain and grow customer base
• D)Develop reputation for quick turnaround and manage customer relationships

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Definitions:

M1

Refers to a category of the money supply that includes all physical money, such as coins and currency, as well as demand deposits, checking accounts, and negotiable order of withdrawal (NOW) accounts.

Passbook Savings Account

A type of savings account where transactions are recorded in a physical booklet, allowing depositors to track account activity manually.

Checking Accounts

Banking accounts that allow depositors to write checks and use electronic debit to access funds for transactions and withdrawals.

Traveler's Checks

A type of check especially designed for travelers to use as a form of payment, which offers the security against loss or theft by requiring signatures for cashing.