When Using the Balanced Scorecard to Monitor Performance,the Learning and Growth

question 154

Multiple Choice

When using the balanced scorecard to monitor performance,the learning and growth perspective Answers which of the following questions?

• A)Are we developing employees and providing technologies that facilitate change and improvement?
• B)Are we creating products and hiring employees with skills to create product and deliver them in a timely manner?
• C)Are we meeting our stakeholders' expectations?
• D)Are we growing in a manner to be competitive in the industry?

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Definitions:

Environmental Scanning

The process of systematically collecting information about external factors that could impact an organization's decision-making and strategic planning.

SWOT Analysis

A methodology for strategic planning that helps in recognizing and comprehending the strengths, weaknesses, opportunities, and threats associated with competing in business or planning a project.

Internal Sources

Funding or resources generated from within an organization, including retained earnings, sale of assets, or employee skills and knowledge.

Inadequate Employee Skills

The gap between the skills employees have and the skills required for them to effectively perform their job roles.