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Barry's Ice Cream Shoppe is interested in improving his performance in the area of quality control and customer service.This interest came about after Barry put a "suggestions box" near the counter.Several suggestions related to employees not being clean in handling their orders,not filling orders properly,and rudeness from employees.Barry has discussed his problems with his neighboring store,a local dry cleaning business.
Required:
List five processes that Barry and the dry cleaning business have in common.
Replenishment Lead Time
The time required to order, produce, and deliver a product or component from the supplier to the point of need, affecting inventory levels and order planning.
Information Distortion
The alteration or misrepresentation of information as it moves through a supply chain, leading to inaccurate data and decision-making.
Supply Chains
Networks encompassing all the stages involved in delivering a product or service from the initial suppliers to the end users, including manufacturers, transporters, and retailers.
Product Variety
Denotes the range of different products or variations thereof offered by a business, aiming to meet diverse customer needs and preferences.
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