Customers Typically Have Expectations for How Quickly They Should Receive

question 11

Essay

Customers typically have expectations for how quickly they should receive a product they have ordered.All other things held equal,they would prefer as short a wait as possible.However,different businesses perform different tasks between an order's placement and its shipment.
Required:

Discuss three measures that can help managers monitor their delivery processes. Include how each measure is different between two types of businesses.

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Definitions:

Coded

Translated into a systematic form that is often used for classification or secrecy.

Botulism

A rare poisoning caused by toxins produced by the Clostridium botulinum bacteria, often found in improperly preserved foods.

Spoiled Food

Food that has deteriorated to the point of being unsafe to eat due to bacterial growth, chemical breakdown, or other processes.

Diagnosed

The process of identifying a disease or condition from its signs and symptoms by using a range of assessments, including medical history, tests, and procedures.