Cross Collectibles Currently Fills Mail Orders from All Over the U.S.and

question 62

Multiple Choice

Cross Collectibles currently fills mail orders from all over the U.S.and receipts come in to headquarters in Little Rock,Arkansas.The firm's average accounts receivable (A/R) is $2.5 million and is financed by an 11 percent annual,simple interest bank loan.Cross is considering a regional lockbox system to speed up collections which it believes will reduce A/R by 20 percent.The annual cost of the system is $15,000.What is the estimated net annual savings to the firm from implementing the lockbox system?

• A) $500,000
• B) $30,000
• C) $60,000
• D) $55,000
• E) $40,000

Grasp the opportunity and methods for cross-training employees within a department.

Understand the impact of employee training on addressing customer complaints and improving service quality.

Distinguish the effective elements of mentoring relationships in the workplace.

Identify the reasons why education and training programs are vulnerable during budget cuts and the importance of such programs for employee retention and departmental effectiveness.

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Definitions:

Doubtful Accounts

Accounts receivable that a company considers unlikely to be collected and therefore may be written off as a bad debt expense.

Adjusting Entry

Journal entries made at the end of an accounting period to update the accounts for accruals and deferrals not recorded during the period.

Allowance for Doubtful Accounts

A contra-asset account that represents the estimated portion of accounts receivable that may not be collectible.

Percentage-of-Receivables Basis

A method used to estimate the amount of bad debt expense by applying a fixed percentage to the total amount of accounts receivable.