Examlex
Which of the following statements is correct?
After-Sales Service
Support provided by a company to its customers following the purchase of a product or service, aimed at ensuring customer satisfaction and loyalty.
Referral Cycle
Provides guidelines for a salesperson to ask for referrals in four commonly faced situations experienced by salespeople.
Prospects
Individuals or businesses that are considered likely candidates for the purchase of goods or services, often identified through lead generation efforts.
CRM Technology
Customer Relationship Management technology; a category of software solutions that helps businesses manage and analyze customer interactions and data throughout the customer lifecycle.
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