If an Unprofitable Customer Cannot Be Turned into a Profitable

question 25

Multiple Choice

If an unprofitable customer cannot be turned into a profitable one,the company should consider

• A)Lowering its selling price for the customer
• B)Dropping the customer
• C)Increasing the selling price until the customer become profitable
• D)Not dropping the customer.

---

Definitions:

Domination

The exercise of control or authority over others, often in a manner that limits freedom and self-determination.

Groupthink

Groupthink is a psychological phenomenon that occurs within a cohesive group, causing members to seek consensus and conformity, possibly at the expense of critical thinking and individual opinions.

Unconventional Thinking

A way of thinking that challenges traditional perspectives, norms, and methods.

Analogies

Comparisons made between two things that are otherwise dissimilar, aiming to explain a concept or idea by highlighting similarities.