Which of the Following Is Not a Measure That Relates

question 84

Multiple Choice

Which of the following is not a measure that relates to the customer perspective?

• A)Customer satisfaction
• B)Customer loyalty index
• C)Customer profitability
• D)Response time to customer request

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Definitions:

Traditionally Feminine Traits

Characteristics culturally associated with women, such as empathy, nurturance, and sensitivity, though these can be exhibited by individuals of any gender.

Androgynous

Describing an individual who blends or possesses both traditionally male and traditionally female characteristics.

Normative

Relating to an ideal standard or model, or based on what is considered to be the normal or correct way of doing something.

Complement

A term used in various contexts, often denoting a thing that completes or goes well with another.