The Goal of Benchmarking Is to

question 147

Multiple Choice

The goal of benchmarking is to

• A)Identify those best practices and improve both quality and productivity.
• B)Help managers understand the interrelationships between various areas of an organization.
• C)To make an organization more competitive with other companies within the industry.
• D)Use qualitative and quantitative measures to evaluate managers of organizational

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Definitions:

Peak Efficiency

The state of operating at the highest possible efficiency where resources are used most effectively, often related to machines, processes, or systems.

Operation Manual

A document containing instructions and guidelines on how to perform operations or tasks within an organization or for a specific equipment.

Reciprocal Method

An accounting technique used to allocate support department costs to producing departments, considering the mutual services exchanged between support departments.

Training Department

A specialized group within an organization focused on enhancing employee skills, knowledge, and performance.