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Lights Out Motel is owned and operated by your mother's neighbor.The motel manager knows you are taking an accounting class and has asked you to help develop a balanced scorecard for her.To stay competitive with larger chain motels,Lights Out needs to find a way to advertise the amenities offered that larger chains may not have like garden views from every window,fresh flowers in every room,and home cooked meals.
Required:
Identify two measures for each of the four balanced scorecard perspectives that will help Lights Out achieve its strategy.
Learning and Growth perspective:
1.
2.
Internal Business Processes perspective:
1.
2.
Customer perspective:
1.
2.
Financial perspective
1.
2.
Open Systems
Transform human and material resource inputs into finished goods and services.
Multiculturalism
A socio-political philosophy or ideology that promotes the inclusion and respect of diverse cultural backgrounds within a society.
Inclusion
The practice of ensuring that all individuals, regardless of their diverse backgrounds or abilities, are fully accepted and integrated into a group, organization, or activity.
Basic Functions
Encompasses the fundamental roles or activities that are essential for the operation and success of an organization, such as planning, organizing, leading, and controlling.
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