Mel Torme,sales Manager for Hokque,Inc

question 24

Essay

Mel Torme,sales manager for Hokque,Inc.has received numerous customer complaints about the length of time it takes to receive an order.He has gathered the following information from a recent order to help him understand the issue.
Hours Required
Process customer order 1
Wait for direct materials to arrive 24
Fabrication of parts 30
Move parts to assembly area 8
Wait for machine time 45
Assembly of parts 24
Move parts to finishing department 3
Wait for machine time 24
Finishing
a.Calculate the delivery cycle time for the order.
b.Calculate the manufacturing cycle time for the order.
c.Calculate the value-added time for the order.
d.Calculate the manufacturing cycle efficiency.

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Definitions:

Independent Variable

In an experiment, the variable that is manipulated or changed by the researcher to observe its effect on the dependent variable.

Dependent Variable

A variable in an experiment that is expected to change as a result of manipulations of the independent variable.

Extraneous Variable

Any variable in a scientific experiment that is not the independent or dependent variable but may affect the results of the experiment if not properly controlled.

Random Assignment

A method used in experiments where participants are allocated to different groups purely by chance, minimizing pre-existing differences between those groups.