Benchmarking Is Appropriate Only Within a Company's Industry

question 108

True/False

Benchmarking is appropriate only within a company's industry.

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Definitions:

Referent Power

A form of influence and authority derived from the charisma and interpersonal relationships of the power-holder, rather than formal positions.

Coercive Power

Refers to the ability of a person or group to enforce obedience from others through threats, punishment, or sanctions.

Legitimate Power

Authority that is accepted and recognized as rightfully held by an individual or organization, often through a formal position or role.

Legitimate Power

A form of authority where power is derived from a recognized and accepted position or role within a social structure.