Which of the Following Is Not a Main Barrier to the Effective

question 90

Multiple Choice

Which of the following is not a main barrier to the effective use of nonfinancial performance measures by organizations?

• A)Skepticism that the measures are directly related to the bottom line
• B)Lack of management skill needed to implement the measures
• C)Lack of familiarity with the measures on the part of the board members
• D)Undeveloped tools for analyzing the measures

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Definitions:

New Technologies

The development and application of innovative tools, processes, or systems that improve or transform existing methods or create entirely new capabilities.

Benefits

Nonfinancial forms of compensation provided to employees, such as pension plans, health insurance, paid vacation and holidays, and the like.

Customer Satisfaction

A measure of how products and services supplied by a company meet or surpass customer expectations, often considered a key indicator of consumer purchase intentions and loyalty.