Financial Measures Alone Do Not Capture All Aspects of an Organization's

question 64

Essay

Financial measures alone do not capture all aspects of an organization's performance.Nonfinancial measures can be either qualitative or quantitative.Indicate by placing an "X" in the appropriate column whether the following nonfinancial measures are internal operating measures,customer-oriented measures,or employee-oriented measures.

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Definitions:

Cerebrovascular Accidents

Medical terminology for a stroke, where blood flow to a part of the brain is suddenly interrupted or reduced, causing brain damage.

Persistent Hypoxia

A condition where there is a consistently low level of oxygen in the tissues, which can lead to multiple system failure if not corrected.

Cardiac Defect

An abnormality in the structure of the heart that is present from birth, potentially affecting the walls, valves, arteries, or veins of the heart.

Bacterial Endocarditis

A serious condition involving the inflammation of the inner layers of the heart, often caused by bacterial infection.