Moving the Delivery of Services from Within the Organization to a Provider

question 21

Multiple Choice

Moving the delivery of services from within the organization to a provider outside the organization is referred to as

• A)outcome sourcing.
• B)outsourcing.
• C)delivery diffusion.
• D)delivery transfer.

Understand the difference between divestiture and investiture socialization tactics.

Grasp the career and psychosocial functions of mentoring.

Recognize the relationship between proactive behaviors and socialization outcomes.

Identify the effects of ROPES on expectations, stress, job satisfaction, and retention.

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Definitions:

Service Revenue

Income earned by a company for performing a service rather than selling physical goods.

Salaries and Wages Expense

The total amount paid to employees for services rendered during a specific period; considered an operating expense.

Unearned Subscription Revenue

Income received from subscriptions before the service has been fully delivered or the term of the subscription has been fulfilled.

Liability

Financial obligations or debts that an entity owes to another party, which need to be settled over time through the transfer of economic benefits including money, goods, or services.