Examlex
Match the terms with the definitions.
-Someone who performs a service for a fee and does not work under the control and direction of the company paying for the service.
Performance Excellence
Achieving outstanding results and quality in tasks or duties.
Benchmarking
A process of comparing one's business processes and performance metrics to industry bests or best practices from other companies.
Excellence
A state of exceptional merit or goodness; a performance ideal.
Crisis of Control
A situation in which the usual mechanisms of governance or oversight fail to maintain stability, often leading to chaos or conflict.
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