Customer Response Time Involves ________

question 79

Multiple Choice

Customer response time involves ________.

• A) the speed it takes a customer to respond to an advertisement and place an order
• B) the speed at which an organization responds to customer requests
• C) the speed it takes to develop a new product
• D) the speed it takes an organization to develop a Total Quality Management (TQM) program

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Definitions:

Disregard For Rights

A pattern of behavior that shows a lack of respect or concern for the rights and feelings of others, often seen in antisocial personality disorder.

Histrionic Personality Disorder

A personality disorder in which an individual displays a pattern of excessive emotionality and attention seeking. Once called hysterical personality disorder.

Personality Disorders

A group of mental health conditions characterized by enduring patterns of behavior, cognition, and inner experience that deviate significantly from the expectations of an individual's culture.

Antisocial Personality Disorder

A psychiatric disorder where the individual persistently fails to respect moral principles and is apathetic towards others' rights and sentiments.