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What are the four key perspectives in the balanced scorecard?
Sense of Identity
An individual's perception of themselves, including their beliefs, qualities, and expressions that make them unique.
Organizational Culture
The shared values, norms, beliefs, and practices that characterize an organization and guide its members’ behavior.
Productivity
The measure of how efficiently inputs are converted into outputs, often used to gauge performance in businesses and economies.
Leaders' Role
Involves guiding, influencing, and facilitating individuals and groups towards achieving common goals and visions within an organization.
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