Customer Actions Will LEAST Affect

question 39

Multiple Choice

Customer actions will LEAST affect:

• A)customer output unit-level costs
• B)customer batch-level costs
• C)customer-sustaining costs
• D)distribution-channel costs

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Definitions:

Employee Attitudes

Employee attitudes encompass the evaluations, feelings, and tendencies of behavior that employees have towards their jobs and workplace.

Work Stress

The adverse reaction people have to excessive pressures or other types of demand placed on them at their jobs, which can lead to both physical and psychological health issues.

Stress Consequences

The effects or outcomes resulting from chronic stress, including both physical and psychological health issues.

Safer Work Environment

Conditions in a workplace designed or modified to prevent harm, accidents, or health hazards to employees.