Quality of Design Measures How Closely the Characteristics of Products

question 21

Multiple Choice

Quality of design measures how closely the characteristics of products or services match the needs and wants of customers. Conformance quality:

• A)measures the same things
• B)is the performance of a product or service according to design and product specifications
• C)is making the product according to design, engineering, and manufacturing specifications
• D)focuses on fitness of uses from a customer perspective

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Definitions:

Lack of Access

The unavailability or inability to obtain necessary resources, services, or opportunities, often due to economic, social, or geographical barriers.

Lack of Friends

A situation where an individual experiences a deficiency in social connections or meaningful friendships.

Customer Problems

Issues or challenges faced by customers that businesses aim to solve through their products or services.

Multisided Markets

Markets with two or more customer segments that are mutually independent of each other.