Quality of Design Measures How Closely the Characteristics of Products

question 21

Multiple Choice

Quality of design measures how closely the characteristics of products or services match the needs and wants of customers. Conformance quality:

• A)measures the same things
• B)is the performance of a product or service according to design and product specifications
• C)is making the product according to design, engineering, and manufacturing specifications
• D)focuses on fitness of uses from a customer perspective

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Definitions:

Internal Stressor

An internal stressor is a source of stress that originates within the individual, such as personal fears, uncertainties, or negative self-talk.

Frustration

The emotional response experienced when faced with opposition or hindrance towards achieving a goal.

Inner Conflict

Psychological struggle within one's self, often arising from competing desires or needs.

General Adaptation Syndrome

A framework that outlines how the body initially responds to stress and its subsequent long-term effects, characterized by three phases: alert, resistance, and fatigue.