Assume you are evaluating a manufacturing company. Match the various organizational activities and concepts with the performance measures listed. Some items may have more than one match.
Activities:
1. Change in revenues
2. Cycle time
3. Economic order quantity
4. Manufacturing defects
5. Market share
6. New products
7. On-time delivery
8. Operating income
9. Product reliability
10. Time-to-market
Performance measure:
Definitions:
Unanticipated Ways
Events or outcomes that occur in a manner not previously expected or predicted.
Avoided
The action of deliberately keeping away from or not doing something.
Conflict Management
The practice of identifying and handling conflicts in a sensible, fair, and efficient manner, with the aim of improving learning and group outcomes.
Negotiation Strategies
The plans or methods used to come to mutually agreeable terms in a dispute or discussion.
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