24-Hour Customer Service Not Traceable to an Individual Customer Is

question 79

Multiple Choice

24-hour customer service not traceable to an individual customer is an example of what type of cost?

• A)corporate-sustaining costs
• B)distribution-channel costs
• C)customer-sustaining costs
• D)customer specific costs
• E)warranty costs

---

Definitions:

Costs

The expenditure of resources, such as time, labor, and materials, required to achieve an objective or the production of goods and services.

Profits

Profits are the financial gains obtained when the revenues generated from business activities exceed the expenses, costs, and taxes needed to sustain the operation.

Entrepreneurial Ability

The skill or talent for identifying new business opportunities and the willingness to take risks to develop and manage a business.

Production Technique

The method or process used by a company or industry to create goods or services, often involving specific technologies or procedures.