The Door Company Manufactures Doors

question 72

Essay

The Door Company manufactures doors. Classify each of the following quality costs as prevention costs, appraisal costs, internal failure costs, or external failure costs.
a. Retesting of reworked products
b. Downtime due to quality problems
c. Analysis of the cause of defects in production
d. Depreciation of test equipment
e. Warranty repairs
f. Lost sales arising from a reputation for poor quality
g. Quality circles
h. Rework direct manufacturing labour and overhead
i. Net cost of spoilage
j. Technical support provided to suppliers
k. Audits of the effectiveness of the quality system
l. Plant utilities in the inspection area
m. Reentering data because of keypunch errors

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Definitions:

Emotional

Pertaining to feelings or affective states that influence an individual's behavior, thought processes, and social interactions.

Cultural Differences

The variations in the practices, customs, and perspectives of different societies or groups of people.

Lifestyle

A way of living that reflects an individual's values, attitudes, and societal positions, characterized by personal choices and behaviors.

Religious

Pertaining to or connected with religion or religious beliefs, practices, and institutions.