Regarding the Means by Which Relevant Costs and Benefits Are

question 156

Multiple Choice

Regarding the means by which relevant costs and benefits are evaluated when evaluating quality improvement, the key question is:

• A) Which alternative solution will make the customer happiest?
• B) How will total costs and total revenues change under each alternative solution?
• C) Will the employees of the company be able to implement the change?
• D) How long will it take for the improvement program to be fully functional?
• E) How long will the training period be?