Brown Laundry Has a Variable Demand

question 86

Essay

Brown Laundry has a variable demand. The daily demand ranges from 100 to 140 customers a day with an average of 5 items. The average daily demand is 110 customers. The laundry operates 10 hours a day. Each order takes approximately 5 minutes.
Required:
a.What is the average customer waiting time, in minutes?
b.What is the cycle time for an order?
c.The manager has decided that the waiting time is too long and has increased the workday to 11 hours. What is the waiting time now? Will the customers be any happier?

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Definitions:

People Versus Space

A concept comparing the cost, efficiency, and effectiveness of human labor versus physical space in operations and business strategies.

Private

Pertaining to or concerning individuals or organizations not affiliated with or controlled by the government or public sectors.

3PL Distribution

The use of third-party logistics providers to outsource elements of a company's distribution, warehousing, and fulfillment services.

Specialty Items

Products or goods that are distinctive due to their unique qualities, often catering to a niche market.