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Evidence suggests that when the real criminal is NOT included in a "live" line-up, most witnesses
Performance Measurement
The process of evaluating and analyzing the effectiveness and efficiency of an action or operation, often using indicators or metrics.
Continuous Improvement
An ongoing effort to improve products, services, or processes through incremental and breakthrough improvements.
Non-Value-Added Cost
Expenses that do not add to the value or functionality of a product or service from the perspective of the customer.
Value-Added Cost
The increase in the value of goods or services as a result of a particular activity or process.
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