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A Company Is Considering Spending the Following on a New

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A company is considering spending the following on a new quality improvement program:
 Inspect raw materials $123,000 Reengineer to improve product quality 760,000 Inspect finished goods 150,000 Preventive maintenance of equipment 140,000\begin{array} { l l } \text { Inspect raw materials } & \$ 123,000 \\\text { Reengineer to improve product quality } & 760,000 \\\text { Inspect finished goods } & 150,000 \\\text { Preventive maintenance of equipment } & 140,000\end{array} The company expects this quality program to reduce costs by the following amounts:
 Avoid lost profits due to unhappy customers $910,000 Fewer sales returns 65,000 Decrease the cost of rework 155,000 Lower warranty costs 54,000\begin{array}{ll}\text { Avoid lost profits due to unhappy customers } & \$ 910,000 \\\text { Fewer sales returns } & 65,000 \\\text { Decrease the cost of rework } & 155,000 \\\text { Lower warranty costs } & 54,000\end{array}
Group each cost under the four categories of quality management systems. Comment whether the company should undertake the quality improvement program.

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Definitions:

Machine-Hours

The total hours that machinery is operated during a specific period for production purposes.

Departmental Predetermined Overhead Rates

These rates are calculated to allocate manufacturing overhead costs to specific departments, based on estimated or actual overhead and activity levels.

Machine-Hours

A measure of production time using machinery; used as a basis for allocating manufacturing overhead costs to products.

Machine-Hours

A measure of the total time that machines are operating during a specific period.

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