Examlex
Indicate which of the following statements is true.
Damaged Image
A situation where an entity's public perception has been negatively altered due to certain events or actions, leading to a decline in reputation.
Anticipating Customer
Anticipating customer needs involves understanding and predicting the future needs and preferences of customers to tailor products, services, and experiences that meet those needs before they have been explicitly expressed.
Quality Control
The process of ensuring that products and services meet certain standards of quality to satisfy customer expectations.
Samsung Note 7
A model of smartphone manufactured by Samsung that was recalled and discontinued due to safety concerns related to its battery overheating and causing fires.
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