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Two coworkers at Nortel came up with an idea for renting software over the Internet.Nortel's top management liked the idea and set up a special division called Channelware devoted to taking the idea and making a new product.The ability of the Nortel top management to create this new division and assign employees to it is a result of their having which of the following?
Job Satisfaction Surveys
Tools used to measure the level of satisfaction and engagement that employees feel towards their jobs.
Job Descriptive Index
A standardized survey instrument that gauges employees' satisfaction with various aspects of their jobs, including the work itself and supervision.
Procedural Justice
Refers to the fairness in the processes that resolve disputes and allocate resources.
Contextual Performance
Refers to tasks an employee does on the job that are not required as part of the job but that still benefit the organization in some way.
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