Which of the Following Measures Would Be Least Likely to Be

question 46

Multiple Choice

Which of the following measures would be least likely to be included in a balanced scorecard's internal business process perspective?

• A) Percent change in throughput time
• B) Customer satisfaction rating
• C) Percent capacity utilisation
• D) Average waiting time per customer

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Definitions:

LGBTQ Stereotypes

Oversimplified and generalized beliefs or perceptions about the characteristics, behaviors, and roles of individuals within the LGBTQ community.

Inclusive Workplaces

Work environments that actively seek to accommodate and value diversity among employees, promoting fairness and equal opportunities for all.

LGBTQ Employees

Workers who identify as lesbian, gay, bisexual, transgender, queer or questioning, and may face unique workplace challenges and discrimination.

Value Diversity

The appreciation and inclusion of varying cultural, racial, gender, and socioeconomic backgrounds within a group or organization.