Which of the Following Measures Would Be Least Likely to Be

question 69

Multiple Choice

Which of the following measures would be least likely to be included in a balanced scorecard's customer perspective?

• A) Customer satisfaction rating
• B) revenue growth by product line
• C) Total operating income by product line
• D) Percent of repeat sales

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Definitions:

Sonoran Desert

A desert located in the Southwestern United States and Northwestern Mexico, known for its extreme heat and distinctive flora and fauna.

American Diet

A diet typically characterized by high consumption of processed foods, red meat, high-fat dairy products, and sugary beverages, often associated with health issues.

Set Point

A theory suggesting that the body regulates its weight and energy balance through a biologically predetermined point.

Constant Weight

In physics and engineering, refers to a condition or experiment where the mass of an object remains unchanged throughout the process.