Under a Total Quality Management Approach Entities That Seek Only

question 29

True/False

Under a total quality management approach entities that seek only to match the quality of their competitors should reposition themselves as high-quality producers to maxamise their profitability.

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Definitions:

Organizational Factors

Elements within a workplace that can impact the flow and success of operations, including company culture, employee behaviors, and work environment.

Ethical Choices

Decision-making processes that take into account moral principles and values, aiming to do what is right and good.

Behavioral Cues

Non-verbal signals or actions by which individuals communicate their feelings, intentions, or instructions, often unconsciously.

Moral Intensity

Refers to the extent of ethical urgency that people perceive in a situation, influenced by outcomes and social consensus.