From the Perspective of Information Security, the Sarbanes-Oxley SOX

question 16

Multiple Choice

From the perspective of information security, the Sarbanes-Oxley SOX act defines

• A) Requirements for financial institutions to protect the privacy of their customers' non-public, personal information
• B) Protections for the privacy of student education records
• C) The responsibilities of top executives of publicly traded companies for the accuracy and timeliness of financial data
• D) Safeguards that covered entities must use to protect the confidentiality, integrity and availability of electronic protected health information

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Definitions:

Conflict Management Techniques

Strategies used to address and resolve disputes in a constructive manner.

Complaint-Handling System

A process or mechanism put in place by a business to address, resolve, and learn from customer complaints effectively.

Conflict Management

The practice of identifying and dealing with conflicts in a rational, balanced, and effective manner, ensuring a constructive outcome for all involved parties.

Negotiation

The process of discussing and reaching a mutual agreement between parties with differing interests.