______ Change Consists of Incremental Modifications That Make Sense Within

question 52

Multiple Choice

______ change consists of incremental modifications that make sense within an established framework or method of operating.

• A) Planned
• B) Unplanned
• C) First-order
• D) Second-order

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Definitions:

Interpersonal Communication

The process by which people exchange information, feelings, and meaning through verbal and nonverbal messages in face-to-face interactions.

Emotional Noise

Distractions or disturbances caused by strong emotions that interfere with the ability to listen or communicate effectively.

External Noise

Refers to physical sounds and distractions from the environment that interfere with the communication process.

Confirming Response

A communication pattern that acknowledges and supports a person's self-concept, positively reinforcing personal identity.