In a Public-Relations Presentation,the Speaker Should Anticipate and Prepare for Criticism

question 32

Multiple Choice

In a public-relations presentation,the speaker should anticipate and prepare for criticism by

• A)vehemently defending the position of his/her organization.
• B)ignoring potential objections and remaining positive.
• C)explaining the organization's plan more in more detail.
• D)acknowledging and countering potential objections and problems.

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Definitions:

Resulting Events

Outcomes or occurrences that follow from specific actions or conditions.

Associative Learning

The process of learning in which a connection between two stimuli or between a stimulus and a response is learned.

Continuous Reinforcement

A learning process in which a behavior is reinforced every time it occurs, leading to faster acquisition of the behavior.

Respondent Behavior

A type of reaction to stimuli that is automatic or reflexive, such as salivating when smelling food.