Lew Russell, Owner of Lew’s Surfboards, Would Like to Develop

question 116

Multiple Choice

Lew Russell, owner of Lew’s Surfboards, would like to develop a page that would show a list of surfboard types along with their descriptions.
-If Lew wanted to accent the division between the surfboard types,which of the following tags should he use?

• A) horizontal line
• B) whitespace
• C) one-sided align
• D) two-sided align

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Definitions:

Customer Experience Management

A business strategy focused on managing and improving the entire customer experience across various touchpoints and interactions.

Public Service Announcement

A message broadcast on television, radio, or online intended to inform the public about a topic of public interest without commercial benefit.

Internal Marketing

The strategy of treating employees as internal customers to align them with the company's goals, thus improving service delivery and customer satisfaction.

Service Experience

The subjective perception and evaluation by a customer of the service delivered by a company or an organization.