Examlex
____________________ is a term that describes the next evolution in wireless communications beyond 3G.
Aesthetic
Pertains to the nature of beauty, art, and taste and the creation and appreciation of beauty.
Kano Model
A theory for product development and customer satisfaction developed by Noriaki Kano, which classifies customer preferences into five categories: Must-Be, One-Dimensional, Attractive, Indifferent, and Reverse.
Excitement Factors
Elements or features of a product or service designed to stimulate interest, enthusiasm, or excitement among consumers.
Customer Satisfaction
An assessment of the degree to which a company's products or services exceed or fulfill the anticipations of its customers.
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