If a Customer Returns Merchandise Which Has Already Been Paid

question 218

True/False

If a customer returns merchandise which has already been paid for,the retailer may give either a cash refund or a credit on account.

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Definitions:

Stress Management

A wide spectrum of techniques and psychotherapies aimed at controlling a person's levels of stress, especially chronic stress, for the purpose of improving everyday functioning.

Perceived Ability

The belief or impression regarding an individual's capacity to perform a task or role, which can influence self-confidence, motivation, and performance.

Coping

The process of managing stressful situations or emotions by making adjustments or adapting strategies to mitigate the perceived stress.

Continuance Commitment

An employee's psychological attachment to an organization based on the costs associated with leaving it.