Many Organizations Are Using ____ to Capture Valuable Experience and Expertise

question 68

Multiple Choice

Many organizations are using ____ to capture valuable experience and expertise from employees before it simply walks out the door and is lost forever.

• A) information management
• B) knowledge management
• C) information science
• D) knowledge science

---

Definitions:

Self-monitoring

The ability of individuals to regulate their behavior to appropriately adapt to different social situations or to achieve personal goals.

Self-affirmation

The practice of reminding oneself of one's values and positive attributes as a way to protect self-esteem against threats.

Self-complexity

Describes the extent to which an individual's self-concept consists of multiple, distinct aspects or identities.

Ingratiation

A social influence tactic involving deliberate efforts to win someone's favor or approval, often through flattery or other forms of manipulation.