Examlex
Compare and contrast the three major types of purchases made by business customers.
Furthering Responses
Techniques used in communication to encourage deeper discussion or elaboration on a topic.
Reflecting Content
Reflecting content is a communication technique used in counseling and therapy involving repeating or paraphrasing what a client has said to ensure understanding and validation of their feelings and thoughts.
Empathizing
The act of understanding and sharing the feelings of another, putting oneself in their shoes.
Intellectualizing
A defense mechanism where reasoning is used excessively to avoid experiencing emotional stress.
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