Although It Has a Strong Customer Base, Sato Japanese Restaurant

question 47

Multiple Choice

Although it has a strong customer base, Sato Japanese Restaurant rarely attracts customers by methods other than word-of-mouth communication. The manager believes this can be explained by the restaurant's location in a rough area in the city and its run-down appearance. In other words, potential customers are most concerned about

• A)reliability.
• B)assurance.
• C)responsiveness.
• D)tangibles.
• E)empathy.

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Definitions:

Prophase

is the first stage of cell division in both mitosis and meiosis, characterized by the condensation of chromosomes and the breakdown of the nuclear envelope.

Receptor Protein

A molecule usually found on cell membranes that receives chemical signals from outside a cell, triggering an internal response.

Membrane Channel Protein

Membrane channel proteins are integral parts of cellular membranes, facilitating the selective transport of ions and molecules across the membrane.

Peripheral Protein

Proteins that are located on the outer surfaces of the lipid bilayer of cell membranes, not embedded within the lipid layer but often attached to integral proteins.