During the Personal Selling Process, a Salesperson, If Possible, Should

question 137

Multiple Choice

During the personal selling process, a salesperson, if possible, should handle objections when

• A) they arise.
• B) the salesperson begins the trial close.
• C) the sales presentation is approximately half completed.
• D) the customer appears to be unhappy or agitated.
• E) the salesperson begins the sales presentation.

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Definitions:

Sherman Act

A foundational antitrust law in the United States that outlaws monopolistic practices and promotes competition.

Felony

A serious criminal offense that is punishable by death or imprisonment for more than one year.

Imprisonment

The state of being confined in prison as a punishment for crimes committed.

Monopoly Power

The ability of a single company or entity to control or dominate an industry or sector, reducing competition.