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A Company Is Considering Spending the Following on a New

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A company is considering spending the following on a new quality improvement program:
 Inspect raw materials $123,000 Reengineer to improve product quality 760,000 Inspect finished goods 150,000 Preventive maintenance of equipment 140,000\begin{array} { l l } \text { Inspect raw materials } & \$ 123,000 \\\text { Reengineer to improve product quality } & 760,000 \\\text { Inspect finished goods } & 150,000 \\\text { Preventive maintenance of equipment } & 140,000\end{array} The company expects this quality program to reduce costs by the following amounts:
 Avoid lost profits due to unhappy customers $910,000 Fewer sales retums 65,000 Decrease the cost of rework 155,000 Lower warranty costs 54,000\begin{array} { l l } \text { Avoid lost profits due to unhappy customers } & \$ 910,000 \\\text { Fewer sales retums } & 65,000 \\\text { Decrease the cost of rework } & 155,000 \\\text { Lower warranty costs } & 54,000\end{array} Group each cost under the four categories of quality management systems.Comment whether the company should undertake the quality improvement program.


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