Examlex
Costs incurred in customer service are categorized as ________.
Late Majority
A group of consumers who adopt a new product or technology after the average member of society, showing skepticism towards new innovations.
Microwave
An electric appliance that uses microwave radiation to heat or cook food rapidly, common in kitchens for its convenience.
Trialability
The degree to which a product can be experimented with on a limited basis before full adoption.
Warby Parker
An American online retailer of prescription glasses and sunglasses, known for its home try-on program.
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